A recent national survey was conducted by senior home care provider, Caring Senior Service, of what they call 'senior's trusted advisors' which included Social Workers, Discharge Planners, Home Health Administrators and Nurses. All of these individuals are involved with care at multiple points in the care continuum. These advisors are responsible for making sure their patients receive the most appropriate care to ensure their health and safety.
The top three questions that these advisors wanted to know were:
Are they affordable?
Can they provide immediate care?
How do they provide quality service?
As a consumer, it's important to know that your trusted advisors are asking questions that help you make well informed decisions. You should consider asking the same questions.
Are they affordable?
Care at home compared to the cost of assisted living is extremely affordable. Be careful, however, that you compare apples to apples. As the old adage goes; you get what you pay for so don't hire an agency because they are the cheapest. To charge a lower rate, companies often cut important services such as a personalized caregiver introduction and regular supervision. Also you want to know if your charge rate provides the caregiver with a good living wage. You wouldn't want to trust the care of your loved ones to the cheapest you could find.
Can they provide immediate care?
The need for immediate care is important in today's sandwich generation; Typically devoted daughters who find themselves juggling between taking care of mom's needs and their own children's needs. They need to know care is available for their mother when needed so they can continue to balance their dual role.
How do they provide quality service?
Quality of service may be more important than price when you're considering care for a loved one. With personal care, quality starts with the caregiver. Find out what the hiring process is like and how they screen staff. Also discovering the way the company introduces and supervises caregivers can be integral in positive outcomes. Be sure to find out if they are required to be licensed by their state and that they have current insurance and bonding.
Ask the right questions and you'll learn what you need to make an informed decision. It may take a little time to search but the investment will pay off in the long run. There is no substitute to hiring a high quality service with great caregivers that will help give you peace of mind.
CaringSeniorService.com CaringSeniorService.com/
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